Hello!
We are frequently inviting customers to the portal using the “Invite User” (or similar, we use the website in German) dialog.
Not all of our customers are very tech-savvy and used to things like 2FA, therefore we always send them a follow-up E-Mail containing some instructions.
The “Invite User” dialog already provides a input field for a message, it would be nice if that field could be extended to allow us to attach PDFs to the E-Mail.
However, I can understand if that is not possible due to the increase bandwidth usage that would be required.
Furthermore, the message input is not markdown/formatting capable, which would also be a nice addition.
It would be nice at least, if the message would keep newlines.
Currently it is really difficult to read a longer message typed in this field.
Thanks in advance for your consideration and I am eager to see if you think my feedback is worthwhile.